Refund policy

Return and refund policy

You have 30 days from receipt of your order to return your MiraLiss™ straightening brush and receive a full refund (“money-back guarantee”).

Conditions

• The product must be complete (brush and accessories), in good condition and in its original packaging.
• Please contact us before any return at contact@miraliss.eu, stating your order number: we will send you the return address.

Refund

Once the parcel has been received and inspected, the refund is issued within 14 days to the payment method used for the order.

Statutory right of withdrawal

In accordance with the French Consumer Code, you have a statutory withdrawal period of 14 days from receipt, which our 30-day guarantee voluntarily extends.

Defective item

If your brush arrives damaged or is defective, send us photos at contact@miraliss.eu within 7 days: we will replace it or refund you free of charge.